Welcome to TG WasteWater

Returns & Refunds

Thanks for shopping at TG WasteWater.

If you are not entirely satisfied with your purchase, we're here to help.

Returns
You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Instructions For Return

Step 1:

Print out the product return form. CLICK HERE TO VIEW/PRINT PRODUCT RETURN FORM.

Step 2:

Fill out the product return form and include it in the box of your return.

Step 3:

Send the product back to (ATT: Returns 111 Vernon RD Aledo TX 76008)

Step 4:

Wait. Your refund will be sent after we get the product back.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

You will not be refunded any shipping cost you may have paid to return the item or to have the item shipped to you origanly.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Restocking Fee
A 15% restocking fee will be deducted from your refund. This will be deducted based on the price of the product being returned.

How To Return Your Item
To return an item to us, please mail it to the following address:

111 Vernon RD Aledo TX 76008

You can also contact us if you have any questions.

Contact Us
If you have any questions on how to return your item to us, please email returns@tgwastewater.com