Welcome to TG WasteWater
If you are dissatisfied for any reason with the product ordered or received you may receive a return, refund, exchange, or cancellation if you meet the conditions for preferred method. If all qualifications for a return are meet TGWasteWater will honor our Return Policy. TGWasteWater will attempt to make accommodations for those who wish to make an exchange or cancellation. TGWasteWater does not guarantee that an exchange or cancellation will be allowed as these are often influenced by factors out of TGWasteWater’s control. (See individual policys for non exhaustive examples of common reasons)
TGWasteWater will accept returns for any reason assuming you meet the following requirements.
Items valued at over $75 must be returned to the seller with a trackable shipping service. If the order is valued at $100 or more, insure the shipment for the value of the merchandise and ship your return with a signature shipping service. For items below $75, we suggest USPS delivery confirmation service.
Note: If a package doesn’t arrive and you don’t use a trackable method to return or if you refuse the shipment as a method of return, we may not be able to cover you.
If all requirements of TGWasteWater’s RETURN POLICY are meet, TGWasteWater will issue a full refund. The time frame until buyer receives refund is not guaranteed by TGWasteWater as this is influenced by things out of TGWasteWater’s control. Including but not limited to, Payment processor, credit card companies, and your bank.
If you wish to make an exchange TGWasteWater can accommodate in most situations. Due to market volatility and stock availability TGWasteWater cannot guarantee that an exchange will be possible. If an exchange is not possible for any reason and the buyer meets all Return Policy and Refund Policy requirements TGWasteWater may have to issue a Refund instead of an Exchange.
If you notify Daniel@tgwastewater after placing an order and TGWasteWater has not already shipped out your order you may request a cancellation. In the event of a cancellation TGWasteWater will not ship out your order and will issue full refund